![]() ![]() We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 21 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please allow up to 14 days for international orders. Fastway Couriers or GLS is used for international deliveries. We charge up to €30 for delivery internationally. We may also use An Post depending on the item. If you have any queries about the status of your order, please do not hesitate to contact us at. You can check the status of your order on There is a delivery charge of €30 to Europe.įastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. There is a delivery charge €20 for the rest of the UK. There is a delivery charge €10 for Northern Ireland. In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.įree delivery for all orders over €150. If you have placed your order at the weekend, your order will begin to be processed on the next available working day. Great Britain (England, Scotland & Wales) - €12.Our aim is to dispatch your order within 2-5 working days after it is placed. Please allow 7-10 days approx for deliveries. Tracking numbers will be made available to you once your item has been dispatched. International Deliveries are fulfilled by An Post. Risk of loss and damage of products passes to you on the date when the products are delivered to you.We offer FREE Delivery to ROI & Northern Ireland over €100.For international deliveries, please refer to the section below relating to international orders. The delivery cost within the Republic of Ireland & Northern Ireland is €7.50.However, delays are occasionally inevitable due to unforeseen factors or events outside our control, for example extreme weather, a flood or fire. We shall be under no liability for any delay or failure to deliver the products within estimated timescales. We will make every effort to deliver goods within the estimated timescales.NOTE: Deliveries are taking longer due to the COVID-19 Pandemic. The delivery company may contact you prior to delivery to confirm your address and location. All items will be insured against damage or loss during posting. This period may be extended over bank holiday and Christmas periods. Covid-19 Update: ROI/NI Orders - Please allow 10 days for orders to be delivered as we adhere to safety measures, however will do our very best to ensure they get to you as soon as possible.Ĭlick & Collect available in our Skerries and Ardee stores, from Monday May 10th 2021.ĭelivery within the Republic of Ireland & Northern Ireland is via courier service and usually takes 1-2 working days and requires a signature. ![]()
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